From Angie’s List – T.J. Houghtalen
Dr. Todd McDougle | January 27th, 2013 | No Comments »From Angie’s List:
How does the value of the service compare to the price? I got more than my money’s worth
How far in advance did you schedule the appointment? Within a week
Did you find the practice through Angie’s List? No
If no, what was the other source? BNI [Business Network International - Indiana]
Have you used this practice before? I’ve used this practice before
Did you require a referral from another physician for your initial visit? No
Was the office staff helpful and courteous? Yes
Were the waiting and examination areas clean and comfortable? Yes
Did the office staff file insurance claims for you (if applicable)? Yes
Has a physician or office staff assisted you in ongoing issues with your insurance provider (if applicable)? Yes
How soon after your scheduled appointment time were you admitted to an examination room? 5 minutes or less
How soon after being admitted to the examination room did you see the physician? 5 minutes or less
How would you rate the communication between the office staff and the physicians regarding the reason for your visit? excellent
Did the office staff and/or physician explain things in a way that you could understand? Yes
Did you feel you could make your concerns understood to the physician? Yes
Did the appointment allow enough time to address your concerns? yes
Did a physician or office staff discuss preventive care techniques with you? Yes
Did a physician or office staff encourage you to share in the decisions made for your treatment? Yes
Have you followed the recommendations made by the staff at this practice (and if not, why not)? yes
What did you like most about this practice? his passion
[Overall Rating was an "A"]



